Swagbucks Help Center
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General Rewards Questions
Is there a limit on the amount of Rewards I can earn?
Will I be charged a shipping fee once I redeem a Reward?
I've heard that I can earn Swag Bucks for sending in a photo and/or video of me with my new Swag Store Reward. Is that true?
How are gift cards from the Rewards Store delivered to me?
Where is the Reward I ordered? How long will it take to get to me?
What is expedited shipping and how does it work?
Rewards Verification and Redemption
Why do I have to verify my order? What does the Reward status "verified" mean?
Why has my account been selected for account verification? What is this and what do I need to do to redeem Rewards again?
Why was my Reward refunded or put under review?
What is your return policy on Rewards?
There is a problem with the Reward I ordered. What do I do?
I watched a Swagstakes end and then re-start again. What just happened?
What is the difference between Limited Entry and Limited Time?
How will I know if I won?