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General Rewards Questions
I don't see a Reward in the Rewards Store that was there in the past. What's going on?
What does e-Gift Card mean?
How are gift cards from the Rewards Store delivered to me?
Where is the Reward I ordered? How long will it take to get to me?
Rewards Verification and Redemption
How do I verify my order and where do I see the status?
Why has my account been selected for account verification? What is this and what do I need to do to redeem Rewards again?
Why was my Reward refunded or put under review?
There is a problem with the Reward I ordered. What do I do?
What is your return policy on Rewards?
Can I enter more than 1 time for the same Swagstakes?
How will I know if I won?
I watched a Swagstakes end and then re-start again. What just happened?
Swag Up Changes
Introducing… Swag Ups!