posted this on October 29, 2012 05:51 PM
You may not have fulfilled the requirements necessary to be credited or ad blocking software and browser security settings may have blocked the cookie necessary to track your completion. Keep all proofs of purchase in order to insure that you receive your credits if you encounter a problem. This includes PIN #s, payment receipts, charge invoices or charge receipts, etc. Keeping this information will increase the speed of processing your complaint with advertisers.