Help Center/Swagbucks Overview/Registration

I entered my age incorrectly, how do I change it?

Swagbucks Support
posted this on August 02, 2013 01:17 PM

In accordance with the Child Online Privacy Protection Act (COPPA), and for the protection of minors under the age of 13, accounts that have entered birthdays reflecting they are under the age of 13 years are restricted from continuing to use our site and services.                                                                                               

If your birthday was entered in error and you are 13 years of age or older, you may regain access to Swagbucks.com by writing into us and:

1) Digitally signing a Declaration stating you are in fact aged 13 years or older

2) Providing us with your account information and correct date of birth.

3) The Swagbucks.com Member must attach a picture of their government issued identification.  If the Member is a child, the Parent/Guardian must provide a picture of their government issued ID, instead.

As a reminder, if you are under 13 years of age, you are NOT permitted to use Swagbucks.com.

** ABOUT YOUR PRIVACY **

Your privacy and the protection of children is important to us.  As such, we do not allow any child-member of Swagbucks.com under the age of 13 to access their Swagbucks.com member account.

We do not knowingly collect, maintain nor store personal information from or about children under the age of 13 without a parent's and/or legal guardian’s consent, except in limited circumstances authorized by law.

Information collected from Swagbucks.com members can consist of name, home address, age, e-mail addresses, phone numbers, birthdate, gender, ethnicity, race, residence type and high school graduation year.  Without limitation, this information may be shared with third parties affiliated with or doing business with Prodege, LLC to provide special offers and targeted advertising to our members.

Swagbucks.com members (and the parents and legal guardians of such members who are minors)  may review personal information we have collected, request deletion or refuse to allow further collection or use of such information. To do so, please contact us via certified USPS Mail at: Prodege, LLC, ATTN: COPPA, P.O Box 2748, Redondo Beach, CA 90278 or send an email to

coppa@swagbucks.com.

 ** RESOURCES **

Our full privacy policy is available at: http://www.swagbucks.com/g/privacy.

Our full terms of service are available at: http://www.swagbucks.com/g/terms.

For more information about the Children's Online Privacy Protection Act (COPPA), visit www.coppa.org.

 
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