Help Center/Shop/General Shop & Earn Questions

Why isn't my order showing in my account?

Swagbucks
posted this on October 29, 2012 12:14 PM

Normally, it takes 2-7 days for your order from the date of purchase to show up in your account as “pending”, however, it can take up to 32-92 days depending on the type of purchase. If it does not show up after the first initial 32 days and the store's Special Terms do not state any time-based exceptions, please contact our Customer Service. Be sure to provide the following when you write in:

1. Full Name

2. Swag Name

3. Store Name

4. Date Of Order

5. Time Of Order

6. Order Number

7. Subtotal (not including shipping/handling, taxes)

 

http://www.swagbucks.com/g/contact

 

 
Topic is closed for comments