Help Center/Shop/General Shop & Earn Questions

Why isn't my order showing in my account?

posted this on October 29, 2012 12:14 PM

Normally it takes 2-7 days for your order from the date of purchase to show up in your account as pending, however, it can take up to 30 days. If it still does not show up and the store's Special Terms do not state any time-based exceptions, please contact our Customer Service. Be sure to provide the following when you write in:

  1. Full Name
  2. Swag Name
  3. Store Name
  4. Date Of Order
  5. Time Of Order
  6. Order Number
  7. Subtotal (not including shipping/handling, taxes)
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