posted this on October 29, 2012 02:23 PM
Swag Bucks are only awarded after a coupon that you print from our site is used in the store. It can take anywhere from 8-12 weeks for the Swag Bucks to show up in your account. If over 12 weeks has passed and your bucks are not showing, please contact our customer support.
If this does not answer your question, please submit a request to our support team.