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General Shop & Earn Questions
What is Shop & Earn?
What are "Special Terms"?
Can I Use Non-Swagbucks.com Special Deals, Discounts or Coupons and still earn SB?
How do I earn SB for using your coupons?
How long do I wait before I can redeem my coupons at the store?
Why am I not able to register with my retailer?
How and where can I search on Swagbucks.com?
How do I default my Search Engine to Swagbucks.com?
Do I need to register?
nCrave: How can I ensure I complete these activities correctly?
How Do I Report an Inappropriate Video?
Do I Earn Matching Swag Bucks When My Friends Earn from Watching Videos?
What is Swagbucks TV (SBTV)?
What does the “green” profile icon represent?
How do I earn by playing free games?
Are games available on mobile?
How many SB can I earn by taking the Daily Poll?
How do I submit a Daily Poll idea?
I completed a survey, but did not receive SB. What can I do?
Why did the survey disqualify me before I finished?
With whom does Swagbucks Surveys share my information?
How do I get started with a Task?
If I leave the task, can I pick up where I left off?
What is Training Mode?
Swagbucks Visa® Credit Card
How many SB points can I earn with the Swagbucks Visa® Card?
I made a purchase on my Swagbucks Visa Card yesterday, when will I see my SB points?
Can I change the Swagbucks.com account that my Swagbucks Visa® Card is linked to?
Mobile App- Local
What is Coupons.com Card-Linked Rewards?
What is Yub?
Where do I find Coupons.com Card-Linked Rewards?
Daily Offers (NOSO)
What are Daily Offers (NOSO)?
Do I need a credit card to participate in Daily Offers (NOSO)?
How often are Daily Offers (NOSO) updated?
General Questions- Special Offers
How do I cancel or unsubscribe from an offer I completed?
Do I have to be a new user to complete an offer?
Is it OK to complete an offer more than once?
General Rewards Questions
I don't see a Reward in the Rewards Store that was there in the past. What's going on?
What does e-Gift Card mean?
How are gift cards from the Rewards Store delivered to me?
Where is the Reward I ordered? How long will it take to get to me?
Rewards Verification and Redemption
How do I verify my order and where do I see the status?
Why has my account been selected for account verification? What is this and what do I need to do to redeem Rewards again?
Why was my Reward refunded or put under review?
What is your return policy on Rewards?
There is a problem with the Reward I ordered. What do I do?
I watched a Swagstakes end and then re-start again. What just happened?
What is the difference between Limited Entry and Limited Time?
How will I know if I won?
Invite & Earn
Invite & Earn
Can I Earn SB by Sending a Referral Invitation?
How do I Earn SB from Referrals?
Can I invite a family member that lives in my household?
Do I need a separate login for mobile site?
What do I do if I have a question that was not covered here?
Is it available in my country?
SBTV Mobile App
If I reached my daily limit on SwagBucks TV on the web can I still use the mobile app?
Why did I just get a message showing the 'application has to close'?
Will my rewards show on the mobile app?
How do I contact Swagbucks.com customer support?
Why don't you offer your service to my country/province? When will you?
What is Swagbucks.com?
How do I see more details on the SB I have earned?
Notifications Center: How does it work?
Why is the total of SB on my home page lower than the total on my account details page?
How do I earn SB?
What are SB and do they expire?
Why are SB better than earning cash back?
I never received my verification email. Why not?
I entered my age incorrectly, how do I change it?
Why do I have to verify my account?
Daily Goal Meter
What does not count towards the Daily Goal Meter?
How do I earn Winning Streak Badges?
How does the Daily Goal Meter work?
How can I access previous alerts via the SwagButton?
What surveys will I be alerted of via the SwagButton?
I installed the SwagButton on Firefox and my search /home page have been defaulted to Swagbucks. How can I change this back?
How long do Swag Codes last?
What are Swag Codes?
Where can I find Swag Codes?
Facebook Guidelines/ House Rules
What is the Influencer Program?
Why should I be a Swagbucks Influencer?
How do I become a Swagbucks Influencer?
Is it true that I can't post my referral links on your Facebook page?
There are multiple people in our home. Can we each have our own account?