Why was my Reward refunded or put under review? Help Center August 10, 2021 20:53 Updated We currently ask that you verify your Reward within 7 days. If you fail to do so your order will be refunded and the SB will be returned to your account. Your Rewards may have been refunded or put on hold as a result of being selected for Swagbucks account verification. After account verification is completed you may redeem your SB once again or have the hold on your rewards removed. Again, thank you for your patience and for being a part of the Swagbucks.com community. Related articles Why has my account been selected for account verification? What is this and what do I need to do to redeem Rewards again? What is your return policy on Rewards? Where is the Reward I ordered? How long will it take to get to me? I completed an offer and have not received credit, what can I do? I completed a survey, but did not receive SB. What can I do? Comments 0 comments Article is closed for comments.