Can I return or cancel an order and still get SB reward? Help Center January 14, 2021 21:41 Updated No. If you return, exchange or cancel part or all of a purchase, the appropriate number of SB earned would be reversed for that purchase. Related articles What is your return policy on Rewards? How soon after I shop are SB rewarded to my account? If I choose to pay for the purchase using a gift card, will I be eligible for SB reward? Why isn't my order showing in my account? I completed a survey, but did not receive SB. What can I do? Comments 0 comments Article is closed for comments.