What is your return policy on gift cards? Follow Once a gift card is purchased from our store you become the owner of the gift card code. At that point, we are unable to refund the SB back to you. Please be sure to read all the terms on the gift card before you purchase. Related articles Why has my account been selected for account verification? What is this and what do I need to do to redeem again? How do I verify my PayPal Reward? How are gift cards from the Rewards Store delivered to me? There are multiple people in our home. Can we each have our own account? I never received my verification email. Why not?