Welcome to the Swagbucks Customer Care Q and A!
Join us for a chance to win some SB this week by asking questions during
The Customer Care Q and A.
Our Customer Care Team will be opening up the comments to this article from 11 a.m. until 12 noon PST, Friday June 10, 2022, to interact with you and answer your questions.
This is a wonderful opportunity to interact with the Swagbucks Customer Care Team and your Swagbucks community.
🎉 IMPORTANT TIP: In order to participate and comment, you have to be logged into your Swagbucks account
Customer Care Q and A #1: How Does the Daily To Do List Work?
During this week’s Q and A we will answer questions about the Daily To Do List.
Be sure and participate in the comments while they’re open and ask questions about the Daily To Do List to earn some bonus SB!
What is the Daily To Do List?
The Daily To Do List is a great way to earn SB and learn more about how Swagbucks works. Each day you will be prompted through your To Do List to participate in various activities throughout the Swagbucks site.
You can find your Daily To Do List by clicking the “Earn & Get” menu tab to the right of your total SB on the top right of the homepage of your account.
Complete 6 out of 8 items to receive your First To-Do List Bonus. This bonus averages 2 SB per day. Complete all 8 items on your To-Do List to receive an even bigger bonus! That’s a possibility of two bonuses every day!
There are 2 bonus goal levels in the Daily To Do List.
Read more about the Daily To Do List here: https://help.swagbucks.com/hc/en-us/articles/360020934691-To-Do-List
Guidelines for Q and A
-Keep it kind, keep it family-friendly
-Ask questions about the day’s topic to be eligible to receive SB for the Q and A
For assistance with any issues, tickets, or questions outside of the subject of The Daily Poll, please contact our Customer Care Team through the steps below…
If you experience an issue with an activity or are missing credit for a completed activity, please reach out to our support team through a ticket. The best place to send in a ticket is through the Visited section of your Activity Ledger: https://www.swagbucks.com/account/summary?visited=true
*For Swagbucks Mobile App, click the top left corner menu, click “See Recent Activities” to navigate to your Activity Ledger.
Once you're on the Activity Ledger Page, click “Visited” to find the activity in question and follow the steps and screenshot below for submitting a ticket.
- Click Visited
- Choose Date Range
- Find Your Activity and click arrow beside activity to reveal dropdown
- Click the envelope symbol to Contact Customer Support OR...
- Click "Contact Customer Support" to send ticket for that specific activity
- If you don't see your activity, you will see "Need Help About A Recent Activity?" at the top of your Activity Ledger and you can submit a ticket there for anything that doesn't appear on your Activity Ledger. You will see helpful guidance in that dropdown about sending in a ticket. When you click "Click Here"...Simply follow the prompts and choose the appropriate category in the dropdown, provide requested details, and submit ticket.
Hi - I was wondering how the daily bonuses are set for each day. I know they vary each day, but never knew if a person just randomly sets them or if there is some thought into it based on what is on the list for the day.
What can I do If I don’t have any surveys available to finish? Do they qualify if they are done through one of the others in the discover area or does the survey have to be done in the answer section?
Hello Swaggernauts! Welcome to the first Customer Care Q and A! We're here and ready to help answer your questions!
Tips on getting so many magic receipts in one week
Hey, I have a tough time getting magic receipt wins since I don't do much shopping. Any tips?
do you have any further changes to daily to do list tasks?
I had 2 pending shops removed from pending but still marked as pending in visiting. is there away to fix that.
also how about increasing the 2sb on the free games from 10 games to 16 games ( now its 10sb total for 10 games (you play 2 games get 2sb)
@richardweingartner We're happy to help! The Daily Bonuses are based on your individual activity and earnings. This is why the amounts will vary between members. Check for a courtesy credit in your account today. Thank you for participating in the Q and A!
Similar magic receipt question as Jeannie - it's not realistic to expect people to have so many eligible shopping trips in one week. Especially with the price of gas right now. Is it possible to change that To Do item up for a while?
I want to know what to do if the receipt does not register in to do list
Any thought to having an "a la carte" to do list where swaggers can pick and choose what items to put on their list? Make the bonus equitable with the degree of difficulty and allow swaggers to change up their choice one a month.
I was wondering if others also experience a problem with uploading images when filling out a Customer Support ticket using the mobile app? I am unable to upload an image using my mobile app on Android but I am able to do so on my laptop.
The support I recieve is awesome, but I wonder if it is a problem for other Android users too.
Why does the Delayed Survey that is completed not check off the Daily To Do List? With so many surveys delayed it can be hard to complete the Daily To Do List when you ony have a limited of time and availability of qualifying surveys.
Hi, what's the best way to check Discover off the to-do list every day?
Why do they keep making it more difficult to complete the daily list?? A receipt that must have an offer three times a week is a lot for most people.
Any chance of adding games to the daily to do list?
why are there so many surveys that don't credit for 4 to 6 weeks? You can't make your goal or complete your to do list with these? Get rid of them!
Do all of the bonus points from to do list go to monthly bonus or to ledger for the day?
I wish you hadn't gotten rid of the daily watch. I can't use Swagit because it won't download the app on my specific phone so I can never complete the to do list now.
What will the topic be for next week?
I would like to "piggyback" upon the question asked by madolan85...On Sundays especially, (but also occasional Saturdays, in particular) I have great difficulty in reaching my daily goal because I am offered so few surveys. My profile is complete, and I wondered if there is anything else I can do in order to increase my chances of getting more surveys which I can complete. Many thanks Grace, for all you and the great Swagbucks Staff do for us Swaggernauts!!!
I have question on Swago. How do we get the shopping items listed if they are not showing up on our magic receipts ???
Hi I was wondering where to find my inbox messages. I have some that appear to be in my inbox that I can't find. It says I have 11, but I am only seeing 5. So how do I find the other messages so that I don't miss any SB opportunities. Thanks
When do we see answers to our questions and comments today??
For weeks many of the 1 SB discover offers do not work. Example, OfferTorro - Stop spending start saving, & Offer Torro - An offer that makes cents. Are these going to be fixed/brought back? It would be helpful when trying to check off the daily discover on the to do list, and trying to make goals. Thank you!
When will Swagit be available as a desktop app? My Samsung J2 is too old to accept the download.
How can we get the magic receipt to check off. Could we use any receipts to check it off each time.
Thanks for having us today and keep the greatness coming our way...today and every day. We love being part of the panel and contributing. Are there plans to possibly streamline the comments, "reach out for help" and get us back on track avenues? I hope so...thanks again for all you do, offer,share and provide and thank you for having us all here and on the panel.
@madolan85 Hi! Surveys completed through an offer wall like Peanut Labs do count.
Thank you for participating in The Customer Care Q and A. We'll be adding a courtesy credit to your account today.
Really missing the daily watch item on the daily to do list. Will they ever come back??
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