Welcome to the Swagbucks Customer Care Q and A!
Join us for a chance to win some SB this week by asking questions during
The Customer Care Q and A.
Our Customer Care Team will be opening up the comments to this article from 11 a.m. until 12 noon PST, Friday June 10, 2022, to interact with you and answer your questions.
This is a wonderful opportunity to interact with the Swagbucks Customer Care Team and your Swagbucks community.
🎉 IMPORTANT TIP: In order to participate and comment, you have to be logged into your Swagbucks account
Customer Care Q and A #1: How Does the Daily To Do List Work?
During this week’s Q and A we will answer questions about the Daily To Do List.
Be sure and participate in the comments while they’re open and ask questions about the Daily To Do List to earn some bonus SB!
What is the Daily To Do List?
The Daily To Do List is a great way to earn SB and learn more about how Swagbucks works. Each day you will be prompted through your To Do List to participate in various activities throughout the Swagbucks site.
You can find your Daily To Do List by clicking the “Earn & Get” menu tab to the right of your total SB on the top right of the homepage of your account.
Complete 6 out of 8 items to receive your First To-Do List Bonus. This bonus averages 2 SB per day. Complete all 8 items on your To-Do List to receive an even bigger bonus! That’s a possibility of two bonuses every day!
There are 2 bonus goal levels in the Daily To Do List.
Read more about the Daily To Do List here: https://help.swagbucks.com/hc/en-us/articles/360020934691-To-Do-List
Guidelines for Q and A
-Keep it kind, keep it family-friendly
-Ask questions about the day’s topic to be eligible to receive SB for the Q and A
For assistance with any issues, tickets, or questions outside of the subject of The Daily Poll, please contact our Customer Care Team through the steps below…
If you experience an issue with an activity or are missing credit for a completed activity, please reach out to our support team through a ticket. The best place to send in a ticket is through the Visited section of your Activity Ledger: https://www.swagbucks.com/account/summary?visited=true
*For Swagbucks Mobile App, click the top left corner menu, click “See Recent Activities” to navigate to your Activity Ledger.
Once you're on the Activity Ledger Page, click “Visited” to find the activity in question and follow the steps and screenshot below for submitting a ticket.
- Click Visited
- Choose Date Range
- Find Your Activity and click arrow beside activity to reveal dropdown
- Click the envelope symbol to Contact Customer Support OR...
- Click "Contact Customer Support" to send ticket for that specific activity
- If you don't see your activity, you will see "Need Help About A Recent Activity?" at the top of your Activity Ledger and you can submit a ticket there for anything that doesn't appear on your Activity Ledger. You will see helpful guidance in that dropdown about sending in a ticket. When you click "Click Here"...Simply follow the prompts and choose the appropriate category in the dropdown, provide requested details, and submit ticket.
