Gift Cards & Buy SB
Need help? Please be sure to read through the articles below. If you are unable to find an answer to your question, you can reach out to Customer Support. There is a submit request link within each article (please allow up to 2 business days for a response).
General Rewards Questions
- Why do I have to view my Gift Card through an e-mail? Why can’t I view it from my account?
- What if I did not open my Gift Card E-mail within 24 hours of delivery?
- How long does it take to redeem Rewards?
- Can I use an e-Gift Card in stores or only online?
- I don't see a Reward in the Rewards Store that was there in the past. What's going on?
Rewards Delivery
Rewards Verification and Redemption
- How do I find my Aspiration Redemption ID
- How do I see the status of my order?
- Why was my Reward refunded or put under review?
- Why has my account been selected for account verification? What is this and what do I need to do to redeem Rewards again?
- How do I verify my PayPal Reward?
- How do I verify my order and where do I see the status?
Return Policy
Buy SB
- If I buy SB, does it apply to my Daily Goal Meter?
- How do I purchase SB?
- How much do SB cost? Is there tax?
- Which credit cards may I use to purchase SB?
- Are SB purchases reversible or refundable?
- Will my SB ever expire?