Need help? Please be sure to read through the articles below. If you are unable to find an answer to your question, you can reach out to Customer Support. There is a submit request link within each article (please allow up to 10 business days for a response).
- How soon after I shop are SB rewarded to my account?
- Why isn't my order showing in my account?
- What is a TripID?
- Before I make a Shop purchase, how can I make sure I will receive my SB?
- If I choose to pay for the purchase using a gift card, will I be eligible for SB reward?
- Why don't I see some of my favorite online stores?
- When will I be rewarded my SB?
- Do I earn SB on the total credit or debit card transaction including taxes and tips?
- Why am I not seeing my pending transaction in my SB Account?
- How do I activate the deal?
- How do I delete my registered credit or debit card from the app?
- There are no restaurants in my area, when can I expect to see offers?