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  1. Swagbucks Help Center
  2. Popular Questions

Popular Questions

Top Questions

Contact Us!

  • Why am I not receiving Swagbucks emails?

Overview

  • Understanding The “Activity” Ledger And Getting The Most Out Of It
  • I don't see an activity on my ledger
  • Ticket Response Times/What to expect when contacting us

Surveys

  • What if a survey encountered a technical error?
  • Why did the survey disqualify me before I finished?
  • Why are Surveys not for me?

Shop/Offers

  • Why didn't I receive credit for an offer?
  • What is an Activity ID?
  • Before I make a Shop purchase, how can I make sure I will receive my SB?

Promotions

  • How do I Earn SB from Referrals?
  • What Is A Swag Code?

Gift Cards

  • How Do I Redeem SB for Paypal?
  • How do I verify my PayPal Reward?
  • How do I see the status of my order?
  • Why has my account been selected for account verification? What is this and what do I need to do to redeem again?
  • What is your return policy on gift cards?

Terms of Use and Deactivation

  • I never received my verification email. Why not?
  • There are multiple people in our home. Can we each have our own account?
  • I tried to access my account and I received a message that it has been deactivated. Why?
  • I entered my age incorrectly, how do I change it?

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