Account & Settings (Email, Password, Deactivation, etc. )
Need help? Please be sure to read through the articles below. If you are unable to find an answer to your question, you can reach out to Customer Support. There is a submit request link within each article (please allow up to 10 business days for a response).
- ★ How do I see more details on the SB I have earned?
- Setting Your Swag Name
- What is a the purpose of a security question? How do I change my security question?
- Notifications Center: How does it work?
- How do I change my photo?
- How do I change my email address?
- Offensive Content
- There are multiple people in our home. Can we each have our own account?
- I heard that you can be deactivated for having more than one account. Is that true?
- I tried to access my account and I received a message that it has been deactivated. Why?