Welcome to the Customer Service Help Center!

Due to the high volume of tickets we are experiencing a delay in response. Thank you for your understanding!


A few things to know:
  • If you do not see a ticket form on this page, please visit How Do I Contact Customer Support?
  • Ticket business hours are 9:00 am - 5:00 pm Pacific Time Monday - Friday, excluding holidays.
  • Please allow 10 business days for the Support team to respond.
  • Account related questions may take up to 30 business days. (Deactivation, Mobile Verification, Blocked Surveys)
  • Please note, for Offers, Receipts, and Shopping you MUST go through your activity ledger and click on Visited
  • If you do not see a click, simply scroll to the bottom of the Visited page and click on "Don't see your visited activity?" This form will be removed on November 1, 2021.
  • To ensure a faster resolution, please be sure to choose the correct topic.

    Please note, if you select the incorrect the topic, please allow the full 10 business days for a response from our team. The topic is how your ticket is routed to each department.

    * Required to submit a ticket.

    * Required to submit a ticket.

    Our Support team is happy to investigate any missing credits you may encounter, however, you must submit an inquiry within 14 days of the end of the terms date.

    * Required to submit a ticket.

    * Required to submit a ticket.

    * Required to submit a ticket.

    Add file or drop files here