Answer
An offer completed on Swagbucks comes from a third-party advertiser. Canceling or unsubscribing is done with that advertiser. Swagbucks does not cancel the subscription.
When this applies
This fits when a product or service from an offer needs to be canceled. SB that has not posted is a different page. I completed an offer and have not received credit, what can I do? explains that.
What to do
- Open the advertiser’s terms, or the receipt sent when the offer was completed.
- Use the contact details in that message to cancel or unsubscribe.
- Keep a copy of the confirmation the advertiser sends.
If that didn't work
A missing contact address is in the terms or the receipt, not in the Swagbucks account. The Activity ledger shows whether SB posted. It does not cancel the subscription.
When to contact us
A request to cancel the offer does not go to Swagbucks. Use the advertiser. Use the Help page only for SB that is missing after the time stated on the offer.