How to access American Express virtual reward card? Member Services August 10, 2021 17:34 Updated It's an easy and smooth process to get to your American Express virtual reward. When you receive an email that your redemption has been delivered, click on the "Claim your card" button. Once you've clicked the "Claim your card" button, you'll be redirected straight to your virtual reward card! You can add to participating mobile payment and/or digital wallet services to use at participating physical or retail merchant locations virtually everywhere American Express Cards are accepted in the United States, U.S. Virgin Islands, and Puerto Rico. Keep in mind there is a $3 monthly service fee that applies after 6-months. Related articles How do I access my Visa Gift Card? Why do I have to view my Gift Card through an e-mail? Why can’t I view it from my account? How Do I Redeem SB for Paypal? Can I use an e-Gift Card in stores or only online? How Do I Contact Customer Support and/or Put In A Help Ticket? Comments 0 comments Article is closed for comments.